Privacy Policy

Effective Date: April 15, 2026 | Last Updated: April 15, 2026

Welcome to Pequod's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzas-pequods.world, place an order, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users in the United States and is designed to comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state consumer protection statutes. Where California-specific rights apply, they are identified clearly throughout this document.

1. Who We Are

Pequod's Pizza is a food service business operating under the laws of the United States. We provide pizza and related food products and services to customers through our website, telephone orders, and in-person locations.

Business Name	Pequod's Pizza
Website	pizzas-pequods.world
Email	[email protected]

For all privacy-related inquiries, requests, or complaints, you may contact us directly at the email address provided above. We will respond to all verified requests within the timeframes required by applicable law.

2. Information We Collect

We collect several categories of information depending on how you interact with our website and services. Below is a comprehensive breakdown of each category.

2.1 Personal Information You Provide Directly

When you use our services — including placing an order, creating an account, contacting our support team, signing up for our newsletter, or participating in any promotions — you may provide us with personal information, including but not limited to:

Identification Information: First and last name, username, or similar identifiers.
Contact Information: Email address, mailing address, billing address, delivery address, and telephone number.
Payment Information: Credit card numbers, debit card numbers, billing details. Note: We do not store full payment card numbers on our servers. Payment processing is handled through third-party PCI-DSS compliant payment processors.
Account Credentials: Username and password (stored in encrypted format).
Order Information: Items ordered, special instructions, dietary preferences, order history, and transaction records.
Communications: Any messages, feedback, reviews, or correspondence you send to us through any channel.
Survey and Promotional Data: Responses to surveys, contests, promotions, or sweepstakes you choose to participate in.

2.2 Information Collected Automatically

When you access or use our website, certain information is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes:

Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, navigation paths, and search queries entered on our site.
Device Information: IP address, browser type and version, operating system, screen resolution, device type (desktop, mobile, tablet), device identifiers, and language settings.
Location Data: General geographic location derived from your IP address (city, state, country). If you grant permission, we may collect more precise location data to facilitate delivery services.
Session Information: Date and time of access, session duration, clickstream data, and error logs.
Cookie and Tracking Data: Information stored in cookies, pixel tags, web beacons, and similar technologies. Please see Section 8 for more details on cookies.

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

Social Media Platforms: If you connect your social media account to our services or log in using a social media login feature (such as Facebook or Google), we may receive information from that platform, including your public profile, name, and email address.
Analytics Providers: Third-party analytics services such as Google Analytics may provide us with aggregated or individual-level data about how users interact with our website.
Marketing Partners: We may receive contact lists, demographic data, or interest-based information from marketing partners for promotional purposes.
Delivery Platforms: If you place an order through a third-party delivery platform (such as DoorDash, Grubhub, or Uber Eats), we may receive your order and contact information from that platform to fulfill your order.

2.4 Aggregated and De-Identified Data

We may create, use, and share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. Such data is not subject to this Privacy Policy and may be used for any lawful business purpose, including market research and product development.

3. How We Use Your Information

We use the information we collect for the following purposes, each of which constitutes a legitimate business reason under applicable law:

3.1 Service Provision and Order Fulfillment

To process and fulfill your food orders, including coordinating delivery or pickup.
To create and manage your account.
To process payments and prevent fraudulent transactions.
To send you order confirmations, receipts, and status updates via email or SMS.
To respond to your customer service inquiries, complaints, or requests.
To manage loyalty programs, rewards, or promotional credits associated with your account.

3.2 Analytics and Service Improvement

To understand how users interact with our website and identify areas for improvement.
To analyze ordering patterns, popular menu items, and customer preferences to improve our menu and service offerings.
To conduct internal research, testing, and quality assurance.
To troubleshoot technical issues and maintain website security and performance.
To monitor and analyze trends, usage, and activities in connection with our services.

3.3 Marketing and Communications

To send you promotional emails, newsletters, special offers, and discount codes, where you have consented to receive such communications or where we have a legitimate interest in doing so.
To personalize your experience and present you with content, advertisements, and recommendations tailored to your interests.
To reach you via targeted advertising on third-party platforms, including social media.
To notify you about changes to our menu, services, policies, or terms.

Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email, replying "STOP" to any SMS message, or contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

3.4 Legal Compliance and Safety

To comply with applicable federal, state, and local laws and regulations.
To enforce our Terms of Service and other agreements.
To protect the rights, property, and safety of Pequod's Pizza, our customers, and the public.
To detect, investigate, and prevent fraudulent transactions, identity theft, and other illegal activities.
To respond to legal processes, court orders, subpoenas, or regulatory inquiries.

4. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes, except as specifically described in this Privacy Policy or with your explicit consent. We may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our business and delivering services to you. These providers are contractually obligated to use your information only as directed by us and in compliance with applicable privacy laws. Categories of service providers include:

Payment Processors: To securely process credit card and debit card transactions.
Delivery and Logistics Providers: To coordinate and facilitate food delivery to your address.
Email and SMS Marketing Platforms: To send promotional and transactional messages on our behalf.
Cloud Hosting and IT Infrastructure Providers: To host our website and databases securely.
Analytics Providers: To help us understand website traffic and user behavior (e.g., Google Analytics).
Customer Support Tools: To manage and respond to customer service tickets and inquiries.
Fraud Prevention Services: To detect and prevent unauthorized transactions and account access.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

Comply with a legal obligation, court order, subpoena, or government request.
Protect and defend the rights or property of Pequod's Pizza.
Act in urgent circumstances to protect the personal safety of users of the website or the public.
Protect against legal liability.

4.3 Business Transfers

In the event that Pequod's Pizza is involved in a merger, acquisition, asset sale, reorganization, bankruptcy, or other similar business transaction, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other parties when you have given us your explicit consent to do so, such as when you participate in co-branded promotions or request that we share your information with a specific partner.

4.5 California-Specific Disclosure: "Do Not Sell or Share My Personal Information"

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. While we do not sell personal information in the traditional sense, certain data disclosures to advertising partners may constitute a "sale" or "sharing" under California law. California residents may exercise their opt-out rights by contacting us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers. Sensitive data, such as passwords and payment information, is encrypted at rest and in transit.
Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis. All staff with access to personal data are trained on data privacy and security practices.
Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and regular security audits to protect our infrastructure.
Payment Security: We use PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our servers.
Regular Security Assessments: We conduct periodic vulnerability assessments and penetration testing to identify and remediate potential security weaknesses.
Incident Response Plan: We maintain an incident response plan and will notify affected individuals and relevant authorities in the event of a data breach, as required by applicable law.

Please Note: While we implement robust security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information. You are responsible for maintaining the secrecy of your account credentials and for any activities that occur under your account.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Available to All U.S. Residents

Right to Know: You have the right to request information about the categories of personal information we collect, use, and disclose.
Right to Access: You may request a copy of the specific personal information we hold about you.
Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., completing a transaction, complying with legal obligations).
Right to Opt Out of Marketing: You may opt out of receiving promotional communications at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the CCPA/CPRA:

Right to Know (Detailed): You may request details about the specific personal information we have collected about you in the preceding 12 months, including categories of information, sources, business purposes, and categories of third parties with whom it was shared.
Right to Delete: You may request that we delete your personal information. We will honor such requests unless an exception applies.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Sale/Sharing: You may direct us not to sell or share your personal information to or with third parties for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: You may request that we limit our use and disclosure of sensitive personal information to purposes reasonably necessary to provide the requested services.
Right to Data Portability: You may request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We will require verification of both the agent's authority and your identity.

6.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit your request by:

Email: [email protected] — include "Privacy Rights Request" in the subject line.

We will acknowledge your request within 10 business days and respond substantively within 45 calendar days. If we require additional time (up to 90 days total), we will notify you in writing of the reason and the extension period. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

To protect your privacy, we may require you to verify your identity before processing your request. Verification may include confirming your email address, account information, or other identifying details we have on file.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are:

Data Category	Retention Period
Account Information	Duration of account + 3 years after account closure
Order History and Transaction Records	7 years (for tax, accounting, and legal compliance)
Payment Information	As required by PCI-DSS standards; card numbers not stored long-term
Marketing Preferences and Opt-Out Records	Indefinitely (to honor your preferences)
Customer Support Communications	3 years from date of last interaction
Website Usage and Analytics Data	Up to 26 months (as determined by analytics platform settings)
Legal and Compliance Records	As required by applicable law (typically 7–10 years)

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information. If deletion is not immediately possible (e.g., due to data stored in backup archives), we will isolate and protect your information from further processing until deletion is feasible.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as pixel tags, web beacons, and local storage objects) to enhance your browsing experience, analyze site traffic, and deliver targeted advertising.

8.1 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including maintaining your shopping cart and account session.
Performance and Analytics Cookies: Used to collect information about how visitors use our website (e.g., Google Analytics cookies).
Functional Cookies: Remember your preferences, such as your saved delivery address or language settings.
Targeting and Advertising Cookies: Used to deliver relevant advertisements to you on our site and third-party platforms based on your browsing behavior.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings, by clicking "Cookie Settings" on our website (where available), or by opting out of specific advertising cookies through industry opt-out tools such as the Network Advertising Initiative (NAI) Opt-Out Tool and the Digital Advertising Alliance (DAA) Opt-Out Tool.

Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features, such as maintaining a shopping cart or remembering your login credentials.

For more detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy available on our website at pizzas-pequods.world.

9. Children's Privacy

Age Restriction: Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from individuals under the age of 18.

We do not knowingly collect personal information from children under 13 years of age, as protected by the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete such information from our records.

We strongly encourage parents and guardians to monitor their children's online activities and to help enforce this policy by instructing minors not to provide personal information through our website or services without parental consent.

10. International Data Transfers

Pequod's Pizza is based in the United States, and the information we collect is governed by U.S. law. Our website is intended for users located within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located.

The United States may not have the same data protection laws as the country in which you are located. By using our website or providing us with your personal information, you acknowledge that your information may be transferred to and processed in the United States.

If we transfer personal information of European Union (EU) or European Economic Area (EEA) residents, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism, even though our primary customer base is domestic.

We take steps to ensure that any cross-border data transfers are carried out in accordance with applicable law and that your information remains protected to the standards described in this Privacy Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Pequod's Pizza. We also may integrate with third-party food delivery platforms, social media platforms, and payment gateways. This Privacy Policy does not apply to those third-party services.

We strongly encourage you to review the privacy policies of any third-party services you access through our website. We have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party sites or services.

12. FTC Act Compliance and Consumer Protection

We comply with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, including in connection with privacy and data security. Our privacy practices are designed to be transparent, fair, and not misleading. We do not make deceptive claims about how we collect, use, or share your personal information.

If you believe that we have engaged in unfair or deceptive practices in connection with your personal information, you have the right to file a complaint with the Federal Trade Commission (FTC). Please see Section 14 for information on how to file complaints with relevant authorities.

13. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

Update the "Last Updated" date at the top of this Privacy Policy.
Notify you via email (if you have provided us with your email address) or by posting a prominent notice on our website prior to the change becoming effective.
For significant changes that materially affect your rights, we may seek your renewed consent where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any modifications to this Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms.

14. How to File a Complaint

If you have concerns about our privacy practices and you are not satisfied with our response, you have the right to file a complaint with relevant data protection and consumer protection authorities. The following agencies may be appropriate depending on your situation:

14.1 Federal Trade Commission (FTC)

The FTC is the primary federal agency responsible for consumer protection and privacy enforcement in the United States. You may file a complaint with the FTC at:

Website: reportfraud.ftc.gov
Phone: 1-877-FTC-HELP (1-877-382-4357)
Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Attorney General (California Residents)

California residents may file a complaint regarding violations of the CCPA/CPRA with the California Attorney General's office:

Website: oag.ca.gov/privacy/ccpa
Phone: 1-800-952-5225

14.3 California Privacy Protection Agency (CPPA)

The California Privacy Protection Agency enforces the CPRA and may be contacted at:

Website: cppa.ca.gov

14.4 State Attorney General Offices

Residents of other U.S. states with applicable privacy laws may also file complaints with their respective state attorney general offices. States with notable consumer data privacy laws include (but are not limited to) Virginia, Colorado, Connecticut, Texas, Florida, and Oregon. Please visit your state's attorney general website for specific instructions on filing a privacy-related complaint.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you would like to exercise any of your privacy rights, please contact our privacy team using the information below:

Business Name	Pequod's Pizza
Website	pizzas-pequods.world
Privacy Inquiries Email	[email protected]

When contacting us regarding a privacy rights request, please include the following information to help us process your request efficiently:

Your full name as registered with our services.
Your email address associated with your account.
The specific right you wish to exercise or the nature of your inquiry.
Any relevant details that will help us identify your records.

We are committed to working with you to resolve any concerns about your privacy. We will acknowledge all written inquiries within 10 business days and provide a substantive response within 45 calendar days, as required by applicable law.

Summary of Key Points: This Privacy Policy describes how Pequod's Pizza collects personal and usage data, uses it for order fulfillment, analytics, and marketing, and shares it with service providers and as required by law. You have rights to access, correct, delete, and port your data. We do not sell personal information and comply with the CCPA/CPRA and FTC Act. For any privacy questions, contact us at [email protected].